Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I have been having issues for a while. I just assumed it was my phone. (not a normal one) interesting to see its not just me. Phone calls and texts both only seem to really come in when I am not on wifi. In order to sign in, I had to take wifi off to get my two-factor authentication to get the text. I can call out no problem, texting out sometimes does not seem to be an issue. It's also not EVERY text. it's strange.
