Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I've been having the same problem for about 3 weeks. (As well as poor call quality. My call quality has been good for years)
Tech support said it may be my old SIM card. They sent me a new one but texting on Wifi is still not working. My wife's phone can text over wifi.
