Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
It seems in 5 years tmobile has refused to solve this issue. Not surprising really. I started with Sprint, which was decent. It had its moments, however they always at least tried to make things right. Discounts for healthcare workers, discounts for length of service with them, etc.
But tmobile just simply doesn't care. Exorbitant prices for absolutely horrible cell service and even worse customer service.
