Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
Happy to report that this is STILL a problem.
I’ve had a Pixel 6, which has very poor phone connectivity at my house, so I was stuck with these problems.
I also had problems making phone calls. Would dial, nothing would happen. Sometimes the other person would receive a call and my phone would be convinced it hadn't even started dialing.
I changed SIMs, updated all kinds of settings, factory reset phone... Nothing.
Plus it’s intermittent, so couldn’t reliably troubleshoot since SOME messages got through.
I just upgraded to a new phone (Pixel 9) which must have a better modem, because I’m getting decent coverage over cellular at my house.
On account of this, I just turned off wifi calling entirely.
This appears to have resolved the problem. Calls and SMS are going through instantly without trouble.
Just going to have to remember to turn wifi calling back on if I ever need it. And suffer through the reliability while I do.
I'm curious what other ISPs and routers people might be using. I'm on Xfinity Xfi and I know they lock down a lot of things on their network and routers. Wondering if that might contribute, because it seemed like I had okay reliability on some other networks. (Although I work at home, so I don't try a lot of other ones.)
