texts not received from other carriers

Honestly, you're better off switching back to Verizon or getting At&t if you want reliable service. This has been a widespread issue on Tmobile for a few years now and they fail to address and fix the problem. I always come back to T-Mobile every 2 years to see if they've improved and every single time the same problem you're having arises for me after a week or two of service. Not only that I've noticed the network has more degradation and congestion each time. So I'll be switching back to Verizon stat. Save yourself the frustration and pay for a reliable network that actually works. I really want Tmobile to succeed but with the hot mess of the Sprint merger and other network issues they have, it seems they only care about their marketing and sales and spewing lies about their reliability and coverage. According to rootmetrics, Tmobile is still far behind big red and blue and i doubt they will ever catch up. Don't listen to the T-Mobile stans and simps, this is about your money and the service you are getting for it.