Forum Discussion
TM Tower/Server Saturation?
I signed on with TM in May of 2022 with their 5G Home Internet and was quite pleased for the first year. Now, at the 2+ year mark, I am experiencing multiple service interruptions each day. At first, my gateway indicated three bars out of 5 for service. Today (over several months) I still have the same signal strength, but quite often lose my internet connection. I have begun to wonder if there are no more towers in my area, but TM is continuing to sell their service, thereby creating overloading of their towers / servers. If that's the case, I really don't feel that a visit to the local store from an "already existing, paying customer" is going to do any good. Is anyone else going through the same thing?
- formercanuckSpectrum Specialist
I think that TMobile has rolled out its "deprioritization " scheme. I have been on Home Internet since its 4g LTE version. Where i am, I typically hit 450-650Mbps. In the past few months, ive seen drops at certain times giving me 50-100Mbps. The signal hasn't changed, and with the external antenna, has actually been more stable. The kicker is that my cellphone will have more consistent speed. Eg. 500Mbps when Home Internet is giving 100. The opposite is also true, getting 650 on home internet when phone is giving 500
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