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Teléfonos desbloqueados
I am having some issues with unlocked phones. I have several of devices and none of the work properly on T-Mobile. When I call support they basically blow me off because I am not using a T-...
Hey there! Just checking, you are a current T-Mobile customer and having problem with your service using an unlocked Moto G7? Have you checked your APN settings to make sure everything is set up properly? (This may be located under Settings>Network & Internet>Mobile Network>Advanced>Access Point Names)
You should have an APN that is labeled as T-Mobile (or T-Mobile US LTE or something similar). If you don't, you'll want to add it- select the big plus sign (or if you don't see one, tap the 3 dots in the upper right hand corner and select "Add New". Input the following:
- APN: fast.t-mobile.com
- Proxy: No configurado
- Puerto: No configurado
- Nombre de usuario: No configurado
- Contraseña: No configurado
- Servidor: No configurado
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- Proxy MSM: No configurado
- Puerto MSM: 80
- MCC: 310
- MNC: 260
- Tipo de autenticación: No configurado
- Tipo de APN: default,supl,hipri,fota,mms
- Protocolo de APN: IPv6
- Protocolo de roaming del APN: IPv4
- APN enable/disable: Activado
- Tipo de MVNO: Ninguno
- Valor MVNO: No configurado
Well from Alcatel's website the Pixi4 (5) doesn't actually support any of T-Mobile's LTE frequencies; (2, 4, & 12)
GSM quadband 850/900/1800/1900. UMTS 850/900/1900/2100. HSPA+ (42M bit/s DL. 11Mbit/s UL) LTE B1/3/7/8/20/28A
Also it doesn't support T-Mobile's primary HSPDA+ network which runs on the 1700/2100 Band 4. Also T-Mobile really doesn't have a 3G network per se. Their HSPDA+42 network (4G non LTE) is just backward compatible to HSPDA+21, HSPDA+ or HSPDA (3G) but is all the same network and radios on the tower.
Here is a list of the T-Mobile frequencies used;
