Forum Discussion

Brook_899's avatar
Brook_899
Roaming Rookie
Hace 4 meses

how to unlock a phone that won't unlock because of reson code 5

I want to put a sim card in a Samsung but I won't let me use it because the phone is locked and when I got to unlock it it gives me a reason code 5,on why I can't unlock the phone

  • I don't remember what it was all that I know is that my relatives tell me that it was stole before it was given to me when why bought it off someone

     

  • gramps28's avatar
    gramps28
    Router Royalty

    From what I've read is the phone is from a prepaid plan and hasn't met the requirements.

    Are you a Tmobile USA customer?

  • Brook_899's avatar
    Brook_899
    Roaming Rookie

    I don't remember what it was all that I know is that my relatives tell me that it was stole before it was given to me when why bought it off someone

     

  • Brook_899's avatar
    Brook_899
    Roaming Rookie

    Actually nvm I just found out why I can't unlock the phone.. but thanks on the help that you gave.

  • DatBish's avatar
    DatBish
    Newbie Caller
    Brook_899 wrote:

    Actually nvm I just found out why I can't unlock the phone.. but thanks on the help that you gave.

    Well are you going to share with the class? Lol maybe it will help someone with the same issue?