samsung s21 ultra 5g ultra slow
About a week and a half ago I started noticing my phone going INSANELY slow. Like, 21 minutes into watching a 5 minute and 37 second YouTube video and I'm only 1 minute and 12 seconds in slow. Can't access anything on data, can't download anything on wifi. And it's not a location issue cuz none of my other devices are affected. My partners phone through t-mobile works fine. Every other device that uses wifi is fine. It's just this phone I've tried everything. Restarting the phone. Having only one app open at a time. Resetting all settings. Factory reset (that took me well over 4 hours cuz it's soooo slow) Ive included pics of an update ive been trying to download for hours, 0.36 mb/s with full mobile coverage and 0.00 mb/s with full wifi coverage. Before this issue that would have downloaded in less than a minute. I'm at my wits end idk what else to do?
People Outside of T-Mobile Not Receiving My Texts
Hi everyone! As of late Wednesday, it appears that people who do not have T-Mobile aren't receiving my text messages. To me, they look like they're sent, however, both Verizon and AT&T customers aren't receiving anything on their end. I spoke to T-Mobile via Facebook and I've done the following: Cleared cache on phone Cleared cache and data on messages app Made sure all apps (Google Play and Galaxy Store) were up-to-date Made sure phone was up-to-date Reset network settings Reset all settings Deleted all messages in my phone (and emptied the trash) Turned on and off airplane mode Turned on and off most connections/network type settings Restarted my phone way too many times They told me I can come in-person today and get a new SIM card. I'm hoping that fixes it, however, I'm wondering if anyone else has had the same problem or has ideas? T-Mobile says my account looks fine and everything on their end looks fine. My phone is a Galaxy S21 and is only 1.5 years old, and I've been with T-Mobile for years.
Galaxy A32 Issues
I'm having a problem with callers not being able to hear me when I'm speaking or they say the words have a cracking sound. Sometimes I can't make calls because I get a notification that I'm not connected to a network. When I make calls it takes forever for the call to connect even though it shows calling. I've had to return a Samsung Galaxy phone before to get another one because the store Rep couldn't determine what what was with it.
samsung S22 ultra stopped working
Does anyone have an issue with their phones after the October update? Mine will not connect to then network, drops service, does not have service for hours at a time, won't switch from cellular to Wi-Fi or Wi-Fi to cellular without me having to turn, myphone off multiple times. It was working fine until the update. All of my apps are updated and the software is the latest one. Also, my battery drains excessively fast now because it is always searching for service. places I used to have great coverage and service no longer works.Text messages not sending and being received
Samsung Galaxy s24 Ultra here. Yesterday I started to have a problem sending and receiving text messages. I would send messages and they would go through hours later, same for receiving. This is happening with a known iPhone user and a known Android user. Any idea what the issue is?
If I have the $15 Connect by TMO 5GB prepaid and my next pay is on 08/05/2024, Can I change to the $50 unlimited plan for only 1 month (to use this plan in August 2024) and then change back to the $15 plan? Will there be any extra changes?
If I have the $15 Connect by TMO 5GB prepaid and my next pay is on 08/05/2024, Can I change to the $50 unlimited plan for only 1 month (to use this plan in August 2024) and then change back to the $15 plan? Will there be any extra changes? Please tell me If I can change it without problems :)Good signal/bars but no network connection many times daily
Ok here's what is going on... I have pretty good signal almost full 5g bars most of the time down to where it drops to 4g lte at full bars. From time to time every couple hours I lose connection to the network where I can't text no apps work etc but usually I can still make calls just fine while this is happening. It only lasts 1-2 minutes sometimes or it may be out 15-20 then all of the sudden it's back to normal like nothing ever happened. It may go right back out again in 2 minutes or it may not happen for hours. Also it only happens on my new galaxy a32 not on our old galaxy j7 or prime whatever it was or on the older LG phone both of which are still being used on this account and same house at same time but they have no issues with connection ever. They aren't 5g either so I figure 5g has something to do with it. It just really gets old when you can't finish a conversation or get directions because internet/network connection just stopped. What can I do? All my connection settings are set how tmobile and other people have said they should be. I don't have Wi-Fi so I'm set to always use mobile data. What now? Or will I just have to suffer through. It's prob just some tmobile network problem that's with the new 5g. I guess that's what I get buying a new phone. ¿Tienes alguna idea?Sending/receiving MMS not working over WiFi
I just switched to T-Mobile (October 2023) and I cant send or receive MMS/group text messages over WiFi. My WiFi has to be OFF and mobile data turned ON for me to send/receive MMS group text messages. (no other combination of the two work other than that) Never had a problem with this on Verizon! And everything i've read so far says this is still a persistent issue (I remember i had this issue on t-mobile back in 2013). I've been using Samsung S series devices. Currently on my Note10. Is there a fix for this? Why is this still an issue? Seriously considering switching back to Verizon.
Fraudulent charges on contract T-Mobile voided
I have had Magenta Max since Dec 2022 The service stopped working in May 2024. I stopped getting my unlimited data and cell service. I reported loss of service and did multiple rounds of technical support from mid May to June to fix it. They did not. I didn't have service for almost a month when istopped Autopay in June and announced suspension of my account because I wasn't getting service. Customer service has been despicable since then. I submitted dozens of attachment proofs to customer service and customer service refused to acknowledge any of evidence taken from May to July. They insisted I owed them money for May-July I notified the company that they have voided the contract and I asked for my phone to be unlocked. Ihaven't had phone service since May, I NEED to find a legitimate phone carrier. T-Mobile has continued to charge me for June and July despite not having Magenta Max for over 2 monthes. I haven't had unlimited data or cell service since May and they cut off my amenities in June. They continue to charge me 2 and a half months since I last had service Customer service says the charges are valid on my voided contract and refuse to unlock my phone. Anyone have success getting all their evidence of T-Mobile fraud recognized and having your illegitimate charges taken off? How have you dealt with T-Mobile holding your property hostage and shaking you down stealing from you?
