Forum Discussion
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
Hopefully this will help somebody...
I just got this last week. My model is Nok 5G21:
Software version: 1.2003.03.0168
VPN client: GlobalProtect
When I first got it, it was ok and usually at “Very Good” (4 bars) on Connection quality and connected fine to my work’s VPN.
Last night after moving the gateway around to get 5 bars, everything was good. Then when I tried to connect to VPN this morning, I had the same issues as reported here. Connected to my work VPN, but no internet at all once connected! Switching off VPN worked fine for general internet and also switching back to my old provider worked fine too.
Solution: It was only after a few reboots (I tried once with the button in the back with no success and then finally in the web interface under System->Reboot Device it worked!
I did not have to “Factor Reset”.
I really don't like my old provider and want to cancel it. But after this issue and discovering this thread, I might keep it another week or so just in case. I hoping this works out though! It's good for my old provider to have competition as they keep raising prices when they think they're the only game in town!
Best of luck to you!
