Forum Discussion
Where Do I send My old phone?
I have been trying to figure out where to send my old phone now that I have my new one. I got a box with no return label and no instructions whatsoever. Can someone help me with this? I feel like ever since Sprint switched, I have had the WORST customer service possible.
You should be able to print the return slip, instructions, and return label from your my.t-mobile.com account. If you can't find it in there. Give Customer Care a call at 611 or DM T-Mobile on Facebook or Twitter to have them e-mail it to you.
mistydawn970 wrote:
Where in my tmobile account???
It should be listed under your promotions for that line where that requires that device to be sent in.
Where in my tmobile account???
You should be able to print the return slip, instructions, and return label from your my.t-mobile.com account. If you can't find it in there. Give Customer Care a call at 611 or DM T-Mobile on Facebook or Twitter to have them e-mail it to you.
