Forum Discussion

janetsch's avatar
janetsch
Transmission Trainee
Hace 2 años

Why am I shown in the wrong location?

I’ve spoken with T-mobile support several times about this issue and the last tec support guy said it’s due to the location of their towers but noone else around here is having the issue.

My location is in another state and it's bothersome when my bank sends me emails asking if it was me who just accessed my account. There are others who will do the same. And when I search for something, it brings up the wrong state. Google has me in the right location. This has to be a issue with my router. I hope to get this resolved this time and if not, I will be changing servers

Additionally, my laptop says it can't connect to gateway! ¿Qué es esto?

 

 

  • Cygee's avatar
    Cygee
    Network Novice

    The problem I am having about being in the wrong location (California instead of Arizona) is because on my MLB App which I should be getting all the games for, I am unable to get the teams in California I want, I should be blacked out from the Diamondbacks in Arizona, but instead I can't get the Giants or Dodgers.   All because of wrong location.    

  • I know I'm late to the party but they just don't care. Can't believe I'm saying this, but, I'm going back to spectrum for 3 years (and probably Verizon). I'm just to tired of dealing with tmobile every month about some problem, usually the bill. They always promise to fix it but that never happens. They are truly the Uncaring Carrier.