Forum Discussion
Can I get help?
My grandmother bought an Apple 11 mobile phone on T-mobile mobile in May 2020. At the end of last year, she was sick, old, and her memory was not very good. The mobile phone had not been used for a l...
FanAaron wrote:
The phone number has not been used for a long time. Does it have to be the previous phone number? Isn't the phone number bound to IMEI? Can't you unlock it without a phone number? Even if the phone bill is paid at the end of the contract, can't it?
That doesn’t matter! The account the phone was on must meet the SIM Unlock Policy requirements, which has to be verified through the account it was purchased on.
Política de desbloqueo de SIM | Unlock Your Mobile Wireless Device (t-mobile.com)
The phone number is not tied to the IMEI. T-Mobile does not require the IMEI of a device to be used on their network. The phone number is used to verify that the device meets the SIM unlock requirements, like ensuring the device is fully paid off.
