Forum Discussion
devices not eligible
So I baught a Samsung S22 Ultra on amazon. And my sister send it to me out here in the Pacific. But the problem is that the phone is still locked with its carrier. I am not sure if its paid off or...
To be eligible.for a SIM unlock for a device SIM locked to T-Mobile. The original purchaser must be a T-Mobile USA customer and their account and device must meet all of the SIM Unlock Policy requirements.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
You could always take it to your local cellphone repair shop to see if they have a service you could purchase to have them SIM unlock it for.you.
Phenry wrote:syaoran wrote:To be eligible.for a SIM unlock for a device SIM locked to T-Mobile. The original purchaser must be a T-Mobile USA customer and their account and device must meet all of the SIM Unlock Policy requirements.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
You could always take it to your local cellphone repair shop to see if they have a service you could purchase to have them SIM unlock it for.you.
I already took it to the repairs for service but they were unable to open it. Probably because this phone still have some balance with T-mobile. What can I do to b e eligible to unlock with t-mobile?
If the device still has a balance and you are not the original purchaser. Return it to Amazon.
