Forum Discussion
Request to unlock the device and contact the expert without providing a solution
I submitted an unlocking request to the T-mobile expert on July 17th. After checking with the customer servic...
If the request is put in anf accepted its out of T-Mobile hands. You may have to go through Apple KB and follow their troubleshooting. T-Mobile does not directly unlock iPhones.
https://support.apple.com/es-us/HT201328
