Request to unlock the device and contact the expert without providing a solution

I have reviewed the issue you mentioned, and there have been customer service experts who have previously submitted and inquired about why the submission was not unlocked! The expert told me that they submitted it to the technical department, but the technical department did not handle it! The phone expert said they were powerless and could only help resubmit and urged them to process it urgently, but they never received good news 😰😰