Forum Discussion
sim locked carrier lock
I have just purchased an iphone 14 pro max but its carrier locked by your side could help me to unlock this .
Did you purchase it directly from T-Mobile brand new? Are you a T-Mobile USA customer? There are SIM Unlock Policy requirements that your device and account must meet before the device can be SIM unlocked by T-Mobile.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
are you able to give me contact information for the former owner?
