Forum Discussion

SCOLCLASS's avatar
SCOLCLASS
Newbie Caller
Hace 3 años

Unlock code

When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14.  Phone is paid for,.  
  • gramps28's avatar
    gramps28
    Hace 3 años
    SCOLCLASS wrote:

    When I go to the unlock page for my samsung s21 it says not eligible to be unlocked code 14.  Phone is paid for,.

     

    Also if you meet the requirements Tmobile will send you a text letting you know it's unlocked

    I received a text letting me know my Pixel 6 was unlocked after 40 days.

syaoran's avatar
syaoran
Transmission Titan
Hace 2 años
Mbattal wrote:

Hello When I go to the unlock page for my samsung s22 it says not eligible to be unlocked code 8 , 9.

Any solutions?

That sounds like it is due to the device still being on an EIP.  The device must be comoletely oaid iff before being eligible for a permanent SIM unlock.  

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

You can reach out to the T-Force Team though through Facebook or Twitter to see if an exception can be made as long as you meet all of the other SIM Unlock Policy requirements.