Forum Discussion
Unlocking IPhone 12 pro max
OK so here is my question … my son (one of 4 lines on my plan) purchased a new Iphone directly from Apple. He will be swapping out his current phone (iphone 12 pro max ) that is fully paid off. A...
Did he purchase the phone through Apple? I purchased an unlocked PIXEL 8 through Google and it shows locked in MyTmobile account.
You can contact Tmobile using messenger on one of their social media accounts like Facebook or Twitter.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
In the future, buy all your iPhones directly from Apple. Even using your TMo plan benefits, you’ll receive an unlocked phone.
