Forum Discussion
Kids SyncUp Watch Contact Invitation Issues
I just got the new SyncUp Kids watch for my son, and I was adding in the different contacts for him to be able to have. I clicked on the little pink + button and it allows me to add in the person. ...
So I am having issues adding the second guardian so there able to see the children on the map in the SyncUp app. Since I'm the main user who paired the watches to my phone I need to be able to send and invite code for her to join the group I created. Problem is there's no way in the app for me to generate a QR code or a 6 digit code that it's asking for. I have been through 4 T-Mobile tickets with technology department and no ones been able to help at all.
When you invite someone they get a link to install the app but they need the invite code to join your group otherwise they have to sync the trackers to their phone which are already paired elsewhere.
If anyone can tell me how to get this code so I can provide it to guardian#2 it would be so helpful.
