Forum Discussion
Phone Details held by T-Mobile?
Wife and I have (2020) Moto G's on Magenta 55+. Bought wife the latest (2023) Moto G for Christmas, swapped SIM and it is working fine. Problem is my T-Mobile Account details have NOT changed IMEI ...
Yes, as I stated my current 2020 Moto G Power is recognised as a BYOD Android. Where as my wifes which was purchased at the same time and is identical (less IMEi) was recognised as a Moto G Pure! 😏
This new one is the 2023 5G Moto G Power. I’ll wait a few days to see if the online details change?
A thought I just had was that the old 2020 Phone has STILL been online (Wifi only), so that may be why the new phone and original SIM are not being recognised, even tho it is receiving messages/calls etc.
