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willamodougles
Network Novice
Joined 16 days ago
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Home Internet - Requires Open Window - Unusable for multiple hours each day
Hello, My Gateway (for home internet) now requires that the window be open in order to function. I've seen multiple incidences of violence outside right outside of my window, and that I have to have my window opened for the Gateway to function makes me uncomfortable. As well, multiple times each day, the Gateway will not get a proper signal from the tower. My connectivity to my devices to the Gateway will be fine, but there will not be internet. These episodes last between 10-15 minutes and happen 5-6 times a day. My questions are: WHY does my Gateway need the window open, and WHAT can I do to get around this? WHY does it lose signal from the tower and is there anything that can be done by either me or you to fix this? WHY were neither of these issues present during my 15-day 'test drive' of the Gateway, but now are?49Visto0likes0Comentarios