Amazon Fire Television

Nope I just got off the phone with two different people! And both said I signed up for and activated it in the time period available! But that it had to be an unlimited plan which I have receipts we signed up for but they are now telling me we don't live in a unlimited plan area!!! So what not because I'm done with tmobile! They shouldn't do people like this! Just unbelievable never once was I told it had to be unlimited even though we supposedly signed up for and activated with an unlimited plan! Amd now it's saying we weren't in an unlimited plan area! So our request for the promo has been denied!