Forum Discussion
Anyone else had FTP problems using Hone Internet?
I am testing T-M Home Internet and although it has Ben generally good so far, I just ran into a problem when I attempted a routine FTP upload using CyberDuck to a website I maintain. When I try to connect I get an Interoperability Failure message. My ISP says the website is fine and they are able to FTP to it and it t seems I have some kind of communication or network problem.
What are other people’s experiences doing FTP on T-M Home Internet?
SUCCESS AT LAST!
I have finally learned how to switch macOS Cyberduck from passive to active mode, and it is now working on the gray tower-TM Home Internet.
For anyone else in the same situation, here is how to do it.
(1) Edit a bookmark rather than just opening a connection. This will show a "More Options" drop-down.
(2) Open “Connect Mode” and select“Active (PORT)”
I am just hoping T-M does not make any changes that will stop this from working…
- mac_tech_guyNetwork Novice
Razor wrote:
I have been using T-Mobile 5G internet for 10 days now and haven't been able to use FTP either generic, filezilla nor WinSCP. I use ftp at least twice a month and need this corrected or I will need to return to my slow DSL line with CenturyLink.
I have CenturyLink and never had issues connecting with FTP. Switched to T-Mobile Home internet and immediately couldn't connect. I maintain about 15 websites so it's imperative that i get it working. I tried unchecking passive and no go. Finally after using SFTP it works fine. In the server address use: sftp://SERVERIPAddress and it worked perfect. I'm back in business!! It works in Filezilla and also Transmit on Mac.
- mac_tech_guyNetwork Novice
Who’s your host? I’ve never had to con to upload via ftp
- alanneeseNetwork Novice
When FTPing I have to use my NordVPN service. It works without any problems.
- CoobranchNewbie Caller
mac_tech_guy wrote:
Who’s your host? I’ve never had to con to upload via ftp
mac_tech_guy wrote:
Who’s your host? I’ve never had to con to upload via ftp
Bluehost
- CoobranchNewbie Caller
alanneese wrote:
When FTPing I have to use my NordVPN service. It works without any problems.
Unfortunately some websites, especially yahoo mail are being blocked by McAfee VPN. I am constantly turning vpn on and off. T-Mobile needs to up their game as to the capability of their gateways. Totally unconfigurable. I have tried with connected ASUS router but same experience.
- PPorroNetwork Novice
Yes I am now, and my HINT worked perfectly for a year. Suddenly nothing works. Filezilla. So I uninstalled, re-installed, nothing. I installed Ctueftp, Coreftp and Cyberduck. Nothing works.
I get the same run around how because of IPV6 has suddenly started to block my connections, HINT will not work. (reminder why did it work flawlessly for a year?)
This is making me angry because TM support claims, it doesn't work and shouldn't. But It Did! And support claims nothing has changed on my account. I hate to point out the obvious, but six different ftp connections, that I use weekly, all failed at the same time, same day, last week.
Oh yeah, thanks to other people who point out that ftp is old technology and insecure. Tell the people who I'm forced to communicate with using that and tell me how I'm supposed to manage my own websites?
Someone needs to find a solution, not excuses. Not necessarily blaming TMob but the Internet world changed and anyone using a Gateway is now locked out? I love the gateway, it’s fast, the price is reasonable, the service has been very reliable.
We are rural, no wired Internet, well yes one on copper wire that fails and is slow. Dial-up kind of speeds, expensive, unreliable. One over the air that's nice but very expensive.
- David_PalermoNetwork Novice
I just got TMobile gateway and I use Mac OS and am using Fetch as my FTP client. When it works it's great. It's frustrating that in order to upload files I have to keep trying for several minis… sometimes 30 mins to the point where I want to give up! I can often get to the root directory but if I click down into folders it just times out. Same with Cyber Duck. WHAT is going on! Why does it work sometimes but seconds later it doesn't?
- SpankyNewbie Caller
Thank you dear Frontrunner! I followed your instructions, but also added a crucial Port 22 assignment to your list:
“FileZilla ftp does not work with the T-Mobile Gateway … you must enable the SFTP option on FileZilla.
Steps to enable SFTP on FileZilla:
- Open FileZilla, click the Archivo dropdown menu and select Site Manager
- Add a new site
- Selecciona el SFTP - SSH File Transfer Protocol
- Ingresa la Puerto number: 22
- Participa User, Contraseña y haz clic en Connect”
Now it works like a charm, ending several mind-numbing hours of teeth gnashing. 😬
- xPaPaDxRoaming Rookie
Frontrunner wrote:
FileZilla ftp does not work with the T-Mobile Gateway … you must enable the SFTP option on FileZilla.
Steps to enable SFTP on FileZilla:- Open FileZilla, click the Archivo dropdown menu and select Site Manager
- Add a new site
- Selecciona el SFTP - SSH File Transfer Protocol
- Participa User, Contraseña y haz clic en Conectar
FileZilla should now connect to you server ;-)
You CAN use regular FTP over explicit TLS just fine with T-mobile home internet/filezilla. While some may argue that SFTP is "better" or "more secure" TLS provides plenty of security for non-government/secure ULs/DLs I've been using this setting for 5 months now with zero issues and I connect at least 2 times a day on average. ¡Saludos!
- mcalasNetwork Novice
I'm currently experiencing issues with connecting to any FTP on my Mac, despite trying multiple applications including Transmit, Forklift, FileZilla, and CyberDuck. As a photographer and web designer, it's imperative for me to be able to use FTP. Previously, I had no issues with Spectrum, but since switching to the 5G Gateway, I've been facing these problems.
Despite contacting T-Mobile's internet tech support, they were unable to offer any assistance, simply directing me to this forum which I had already visited. I've tried several solutions suggested here, but none have resolved the issue. Needless to say, this has been a big bummer, especially given the excellent internet speeds and pricing offered by T-Mobile.
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