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Sylvaman26's avatar
Sylvaman26
Roaming Rookie
Hace 3 años

Anyone else having internet issues?

I live in Wyoming and my internet sucks.  It stays connected for about 15 minutes then disconnects for 2 hours or so.  It always shows 5G UC in the upper right hand corner,  but loading a webpage or chatting on Facebook is not possible because it says I have no internet connection.   Can someone help me?  I have a Samsung Galaxy A32.  

P.S. I can make calls and texts, but anything that requires the internet won't work. 

P.P.S I have contacted T-Mobile several times about the issues,  but there has been no resolution. 

  • im guessing this is for a phone and not the home net? are there any other TMO phones around you? and if so are they seeing the same thing or are they working fine?