Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
Hola.
I changed to TMobile Gateway and tried SSW's suggestions but my Canon Pixma TS6220 does not have the choices listed to try those step. I absolutely need to print and I cannot get any help from Canon and have already tried the Advanced (3 tiers up) at TMobile for over an hour with no luck.
The printer finds the Gateway but never shows the screen to enter a password.
I thought maybe I should delete the printer from my iMac “Printers and Scanners” and start over, and now it doesn’t show at all (I guess because it’s not on the network….duh)
OMG…..can someone help me in anyway?
