Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
I looked everywhere for a solution. I didn't find it until SSW showed me the light and the way. I have a canon pixma mx870 and a macbook retina 2015 setup. I followed his steps and the printer, mac and me be happy. the Mac was a test subject and it did not suffer. I did all the sweating and frustration.
I saw "the printer is connected" on the printer screen. I printed one sheet and tried another copy. oh no there was no copy! after staring off into the ether, I looked up the mac menu bar. the wifi icon was dimmed. I clicked on it selected my access name and entered my password. tried a print and oh happy day it worked! I had to get away from Apple Air Print. I finally got the full printing menu but please don't ask me how I did it. but it was in the add a printer in system preferences/settings.
My canon pro 1000 works also.
