Forum Discussion
Canon printer will not connect to T-Mobile 5G Gateway home internet
I have the Arcadyan KVD21 Gateway and a Canon PIXMA TR4520 printer. I have tried multiple methods to connect the printer to the T-Mobile wifi network and am still unsuccessful. Currently, I am attemp...
For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3). Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode. Voila! This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.
You can have more than one network in use. I think the gateway allows up to five, but two should be enough. One is the default network that the gateway came with. The second is a 2.4 GHz network that you add with the T-Mobile Internet phone app. Your devices can be connected to whichever works best for them. The default network automatically selects 5 GHz or 2.4 GHz for each connected device. The security is WPA2/WPA3. Many devices will connect to it without issues. Set the security on the second network (2.4 GHz) to WPA/WPA2. Use this second network for devices that don't connect to the default network. In my case, my ancient computer and ancient printer are connected to the dedicated 2.4 GHz network. My newer computer and most of my other devices are fine on the default network. I can print from my newer computer to the ancient printer.
