Forum Discussion

Granny10's avatar
Granny10
Network Novice
Hace 3 años

Change 5G wifi to 2.4g

My husband purchased a Smart Valve Water Controller and we cannot connect to our WiFi which is 5G. In easy to follow directions, can anyone tells us how to change Wi-Fi to 2.4G, connect the Smart Lif...
  • BobT's avatar
    Hace 2 años

    See “Enable band steering / Separate 2.4GHz and 5GHZ networks” at:

    https://www.t-mobile.com/support/home-internet/connect

    There are easy to follow tutorials for both iOS and Android available to do this. Also, take note of syaoran's suggestion above which is required for some devices.