Forum Discussion
connecting arlo doorbell with T-Mobile internet
Is it possible to connect the Arlo Essential Video Doorbell Wired Model: AVD1001-100NAS using T-Mobile Home Internet? I've setup a dedicated 2.4 GHz network using WPA2 security. I have a full Wi-Fi c...
@Jmj1776 I don’t have an Arlo device, but I found the following link through Google, it might be helpful.
https://kb.arlo.com/000062514/How-do-I-connect-my-Arlo-device-directly-to-a-WiFi-router
I hope this helps!
Are you using the Arlo hub or are you trying to connect directly to the camera via WiFi? If you've created the network for the Arlo to connect, there is nothing in the T-Mobile wireless that should keep it from doing so.
If you haven't tried it already, I'd reset the camera (and hub, if applicable) to the way it came out of the box and then try your setup. I have cameras from Blink that work the same way and none of them had any problem connecting, so I have to believe that it's something that is stored in the Arlo camera/hub.
Also, I see from the article that @copz1998 suggested that both the phone and the Arlo hub/camera need to be on the same WiFi network. I'm sure you already did that, but I just want to be sure.
¡Buena suerte!
