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I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi
I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi when i select it and connect, try to. Unsure what windows troubleshooting I need to do b...
I did a pc reset after trying a restore and it worked.
I realize I had network drives mounted via old network which may have been the problem?
Did you disable DHCP on the Xfiniity modem/router? The Arcadyan KVD21 5G Gateway from T-Mobile is a DHCP server and it can't be disabled. There can only be one DHCP server on a network.
As an experiment, power down the Xfinity device, reboot the T-Mobile gateway and your laptop, and try connecting again. This advice presumes that you've already successfully set up the T-Mobile gateway. If you want to stick with the same WiFi name (SSID), set it up that way in the app. Alternatively, give it a new name with the T-Mobile app and then choose that WiFi network on your Windows machine.
