Forum Discussion
pmorrsn
Hace 2 añosTransmission Trainee
I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi
I'm switching from Xfinity and still have both network but my windows 11 laptop says can't use T-Mobile WiFi when i select it and connect, try to. Unsure what windows troubleshooting I need to do b...
- Hace 2 años
I did a pc reset after trying a restore and it worked.
I realize I had network drives mounted via old network which may have been the problem?
bocaboy2591
Hace 2 añosBandwidth Buddy
Assuming that your Windows machine is a relatively new one, it sounds like an IP conflict. If the above suggestion doesn't work, try creating another network on the T-Mobile gateway where the frequency band is 2.4 MHz and the WPA version is WPA/WPA2. This network would be in addition to the one(s) you've already created and which is successful with other devices.
If your Windows machine connects, your problem is most likely the network adapter in the laptop isn't able to navigate WPA2/WPA3 security. No problem, just use the network you created in addition to the others.
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