Amazon Fire Television

I talked to a customer care rep and he assured me that since I bought mine online on the 29th that was the day it was considered activated. I even had him double check to make sure. Then my promotion was denied and upon calling it was escalated. Had to sit on the phone for nearly 40 mins. The customer service person transferred me to an accounts care person I think she said it was who told me I did everything right and do qualify for the promotion. Said I should get the email with the code within the next week and that she will call me to make sure I received it. Let's see what happens.