Forum Discussion
T mobile tech support is just incredible
I had to call 4 times today (all to 844-275-9310) with my new 5G Gateway. First call at 12:01 (22 min) because my new gateway wont connect despite of my cell phone saying it was "activated" (and on...
Well, that same router kept rebooting it self about once a day and I posted one comment on FB and right away someone contacted me.
A 2nd unit was sent but it was refurbished and also not stable (stuck twice in 2 days). But when it was working it was much faster than the other unit (reaching 200 Mpbs) while the 1st one only about 120.
I am waiting for a 3rd unit to arrive today.
