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T mobile tech support is just incredible
I had to call 4 times today (all to 844-275-9310) with my new 5G Gateway. First call at 12:01 (22 min) because my new gateway wont connect despite of my cell phone saying it was "activated" (and on...
my third unit was also "bad" (rebooting once a day). but 2nd unit was worse so I sent the 2nd one back. third unit suddenly became ok after firmware updated to 1.2103.00.0338. Last time it was 16 days with no reboot (I am now traveling with my wife checking it).
Funny one tech support on FB said my house was not on the map so no 5G there anyway...but I do get 4 bars upstairs (but speed was lower than 1st floor, so I moved back to 1st floor, with 3 bars).
