Forum Discussion
Ruud Thermostat will not connect.
I changed from Mediacom internet to T-Mobile internet so I had to reset the wifi on my Ruud thermostat to be able to display the current weather on the thermostat and to use the Econet app. I am havi...
Your thermostat probably only works on 2.4G wifi. That causes problems with default wifi settings on TMO router because the 5 and 2.4G share the same SSID. This results in your phone connecting to the 5G wifi and your thermostat app trying to connect to 5G when it only works on 2.4G
Try separating the 2.4 and 5G wifi to two different SSIDs and makes sure you phone is connected to the 2.4G before setting up your thermostat. Once you finish setup and thermostat is working, then you can switch your phone back to 5G. Both the Nokia and Arcadyan routers allow you to separate the channels.
If the above doesn’t work, then your thermostat may not support the default security protocol and will need to connect Ruud to ask what the security protocol needs to be.
