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Chuckc1's avatar
Chuckc1
Newbie Caller
Hace 8 meses

SIM003 error on new 5g gateway

First time trying T-mobile.   Got the 5g Home Internet gateway (White rectangle unit) and it has been constantly restarting every 10-20 minutes and throwing a SIM003 error.  Not a good way to start our relationship, at all.   

 

Is this a common problem or did I get a POS unit or SIM?

  • ktscrs's avatar
    ktscrs
    Newbie Caller

    I'm getting the same problem today with a 5G Home Internet gateway (white one) that I have had right at 2 months.  Wondering what the issue is.