Forum Discussion

TNorth's avatar
TNorth
Network Novice
Hace 3 meses

T-Mo Nokia 5G21 Internet Gateway for Hulu or YouTube LIve TV Home Network

Hola,

I am looking for some current information about using my T-Mo Nokia 5G21 Gateway device with an unlimited  internet account to stream Hulu+ Live TV. I have read about the need for a Home network, and since that device is not going to be used anywhere but in my home, I am concerned about the possible changing IP address that may make it look like the device is in a different place than my home.

I know that it says that the location is used to provide the local TV channels - networks that I can get on my antenna, so I am not too concerned that the device may connect to a different part of the state and have a different set of local channels.

What I am concerned about is that if the IP address changes, will the device still work? I wondered if anyone here had any experience recently with this type of device and one of the live TV streaming services?

Or is there a range of area - say IP addresses that are perhaps 100 or 200 miles from where I am that might still be considered “Local”?

Or, as long as I am using my Roku in my living room, will it not be an issue?

Thanks so much for any help!

 

home internet service gateway
establecimiento
  • rockstr's avatar
    rockstr
    Connection Cadet
    Hace 2 meses

    I have been using T-Mobile 5G Home Internet for almost three years, and I'm still using the original Nokia 5G21 gateway, with YouTubeTV. 

    I can watch using the YouTubeTV app in my Samsung smart TV, as well as the YouTubeTV apps in my Roku Ultra and Apple TV 4K.  All work perfectly. Very occasionally, the changing IP addresses will require verifying my location.  The trick here is to verify location not through the TV app, but through your cell phone, which has a GPS and doesn't rely on the IP address to verify location.

     These steps are from the Google site, and they work for me:

    (Desde https://support.google.com/youtubetv/answer/7129768?hl=en&co=GENIE.Platform%3DAndroid#:~:text=On%20a%20mobile%20device&text=If%20we%20can't%20correctly,verify%20the%20current%20playback%20area.)

    On a smart TV

    If you're watching with our TV app, you can update your current playback area (for example, if you're traveling).

    1. Open the YouTube TV app on your TV.
    2. Select your profile photo 
                >  Location
    3. Select Update next to "Current playback area."
    4. On your mobile device, go to tv.youtube.com/verify. Allow the website to access your device’s location to update your current playback area.

    As my TV app and phone are both signed into the same YouTubeTV account, my TV app uses the location my cell phone just verified.

  • TNorth's avatar
    TNorth
    Network Novice
    Hace 2 meses

    Thanks! I have read through a lot of the discussions, but was hoping that maybe something had changed in the past month or two.

    Seems that the problem is Hulu’s - and maybe they need to do a little rethinking of the location issue since I’m sure a lot of people won’t be getting their service if this location issue is a problem.

    But - why does TMo need to change the IP address from time to time? Wish they could give a static IP and avoid this problem altogether.

    Thanks for the reply.

  • RedneckRandy's avatar
    RedneckRandy
    Newbie Caller
    Hace 2 meses

    But - why does TMo need to change the IP address from time to time?

     

    You and me both. We get HULU for free through T Mobule and can't even use it.  You think T Mobile would know that before offering the service.  Really a bone headed screw up in my book.

  • TNorth's avatar
    TNorth
    Network Novice
    Hace 2 meses

     

    RedneckRandy wrote:

    But - why does TMo need to change the IP address from time to time?

     

    You and me both. We get HULU for free through T Mobule and can't even use it.  You think T Mobile would know that before offering the service.  Really a bone headed screw up in my book.

    Indeed!! 

    I have been checking the IP address for my TMo connection on my laptop, and so far 🤞 it has been the same each time. It is also the same IP I can see in my Paramount+ settings on my Roku, so I wonder if it may be more stable than some of the IP addresses? Or is it a different one that I can't see, I wonder.

    I had chatted with Hulu and they said to just call them if it happens, and they’ll fix it - but that could get to be a really annoying thing in the middle of a football game LOL!

    In any case - we may give it a try and see if it works, or look into some other services that don’t rely on that IP address for local programming, which we really aren’t that concerned about since we do have an antenna.

    Thanks for the replies. I'll post back if there are any other developments of interest!