Forum Discussion
Tmobile Home Internet with Tmobile Cellspot
Hey, so two days ago I received my tmobile home internet gateway router and it works great with one issue I have not been able to overcome which is I also have the cellspot for expanding coverage in...
I am also having the same issue. The worst part is that almost 3 years ago when I set up the personal cellspot, I was told it would be a temp fix as they were upgrading the towers near me (2 miles).
Well, it appears they did not upgrade the tower.
Side note….the T-mobile map that shows an area as 5G extended…..taker it with a grain of salt. I found out from one of the reps at T-mobile that I have been working with to get this resolved that the 5G signal….and even the 4G LTE signal is only strong enough for an outdoor connection. T-mobile knows the signals are too weak to use indoors…..but they do not explain that. They just want to be able to show a pretty colored map.
As of now, T-mobile has still not provided a viable work-around to the issue. I have contacted both the cell phone and home internet division. Get the usual..."We are always upgrading towers to give users the best possible experience" line.
T-mobile has no clue how to handle the issues they have…..seems like there were some huge holes in their beta testing.
