Is it possible to turn off WiFi on the T-Mobile Home Gateway, I would like to hook my wifi router and avoid having both WiFi active

Logging into the gateway and disabling "Enable SSID" and "Enable Broadcast" does not turn off the WiFi radios on the gateway, it simply hides the SSID. If you key in the SSID and password on a device, it can still connect to the T-Mobile gateway's WiFi. If it's not possible to turn off the WiFi radios on the gateway, that's a bit of an oversight on T-Mobile's part, I hope that's fixed in future firmware. On the plus side, the gateway has a pretty good WiFi system, if you want to use it.

I figured out what was going on. By default, the gateway will broadcast on SSID1, SSID5, and SSID9, populating those with the SSID and password you specified during setup. I had just disabled SSID1 and SSID5, didn't notice I had to go into the pull-down menu to also turn off SSID9. So this makes turning off the gateway WiFi is a little unintuitive, but it's possible, my bad.

To T-Mobile:The Nokia 5G Home Internet Gateway need some serious improvements.It should:Allow admins to enable HTTPs access to the Gateway, Allow admins to 100% turn off the WiFi radios, Allow admins to access the Gateway's internal firewall, and be able to create/modify rules, check logs, etc. Allow admins to set the Public IP address to be passed through to a router or firewall connected to at least one of the 2 Gigabit ports, so that internal devices could be accessed from the Internet. Allow admins to 100% disable the gateway's internal firewall if so desired.I unfortunately started the search for a more serious, and better thought of product, to satisfy my requirements. Gracias.

tim-mobile wrote: To T-Mobile: The Nokia 5G Home Internet Gateway need some serious improvements. It should: Allow admins to enable HTTPs access to the Gateway, Allow admins to 100% turn off the WiFi radios, Allow admins to access the Gateway's internal firewall, and be able to create/modify rules, check logs, etc. Allow admins to set the Public IP address to be passed through to a router or firewall connected to at least one of the 2 Gigabit ports, so that internal devices could be accessed from the Internet. Allow admins to 100% disable the gateway's internal firewall if so desired. I unfortunately started the search for a more serious, and better thought of product, to satisfy my requirements. Thank you. I would like to also add an ability to turn this gateway to have the bridge mode please.

OMG - OK so that's pretty pathetic.. I just received my grey GW today and set it up. After a few failed connection attempts through the app, turns out that the app needed an update. I am very close to the T-Mob tower -like ½ mile. My connection is excellent with 5 full bars and great 5G speed on my phone. So far, I am hitting 340Mbits down and 42Mbits up w ~20ms (or less) ping times. Ethernet connection to GW shows gbit up/down but no noticeable difference in internet speeds or ping. (in a handful of first pass tests). WiFi coverage from this box doesn't seem very good. From my office on the same floor and 100ft away, it drops significantly. I have an Asus ROG GT-AXE11000 router so it makes absolutely no sense to use the T-Mo GW as my wi-fi router. So I ask WTH?!?!Why not provide an advanced tab on the T-Mo router to allow some advanced settings -or even- frankly a "hidden" unpublished page that would allow an advanced user -or even a basic user with a mesh wi-fi system to go in and configure additional options such as disabling wifi altogether?? Hmm… Quite a fail in my opinion - I am sure this was done primarily to reduce support calls -but to be honest -this will have the opposite effect as to increasing calls by frustrated users who are coming off other providers -especially those with owned cable modems who have their own wifi routers.If it was a hidden page -this would address the concern about a novice messing up settings while at the same time allowing a more advanced user to configure the things they need (like disabling wifi, setting static IP, changing DHCP scopes, etc..) Sheesh.. Come-on T-mobile -At minimum -let us disable wifi! Please… So, I will spend the next few days playing around with things but hoping to minimize wifi interference between the Tmo GW and my personal router. If anyone has a simple known "secret menu", "hack" or other means to disable wi-fi please share it.

Turn off WiFi on T-Mobile Home Gateway

ghostlee13
LTE Learner
Hace 4 años
On the Nokia gateway, the closest option is to turn the transmission power for each SSID down to 12%. That's as close to off as you can get. RTFM.
Ellencwebb
Network Novice
Hace 3 años
Perhaps stupid question for many of you, but frustrating for me. I am unable to log in to disable 2.4 and 5 WIFI b/c I don't know which account I am logging into - my home network? T-mobile? Obviously, I am technically challenged so any assistance is appreciated. Trying to install Dynalink router with T-Mobile Internet Gateway tower, and use the Gateway as a modem only. Gracias.
MagicMiguel
Newbie Caller
Hace 3 años
It doesn't appear possible to turn off WiFi on the new KVD21 gateway, unfortunately. Unless I'm missing something.
bobspryn
Roaming Rookie
Hace 3 años
MagicMiguel wrote:

It doesn't appear possible to turn off WiFi on the new KVD21 gateway, unfortunately. Unless I'm missing something.

This is very unfortunate. Just ran into this. Putting in a call to them to ask.
bobspryn
Roaming Rookie
Hace 3 años
Just spoke to an entirely clueless support agent who had no idea why I would even want to turn off Wi-Fi or how the internet would still work if I did.

I’m not even sure I can get the eero to use the 5g gateway on the kvd21 as an internet source due to the double nat situation.
robfralev
Network Novice
Hace 3 años
Several people have got this figured out for the Nokia 5G21 router. Let me summarize…..
1. disable SSID name and SSID broadcast for SSID1 (2.4ghz)
2. disable SSID name and SSID broadcast for SSID5 (5ghz)
3. disable SSID name and SSID broadcast for and SSID9 (5ghz hi)
no need to disable SSID 2,3,4,6,7,8,10,11,12
bobspryn
Roaming Rookie
Hace 3 años
robfralev wrote:

Several people have got this figured out. Let me summarize…..

1. disable SSID name and SSID broadcast for SSID1 (2.4ghz)

2. disable SSID name and SSID broadcast for SSID5 (5ghz)

3. disable SSID name and SSID broadcast for and SSID9 (5ghz hi)

no need to disable SSID 2,3,4,6,7,8,10

This isn't possible (yet?) on the KVD21. It doesn't have the same administrative capabilities. The entirety of the controls consist of either "Combined" or "Separate Networks", with no ability to turn any SSIDs off.
J_Dev
Roaming Rookie
Hace 3 años
robfralev wrote:

Several people have got this figured out for the Nokia 5G21 router. Let me summarize…..

1. disable SSID name and SSID broadcast for SSID1 (2.4ghz)

2. disable SSID name and SSID broadcast for SSID5 (5ghz)

3. disable SSID name and SSID broadcast for and SSID9 (5ghz hi)

no need to disable SSID 2,3,4,6,7,8,10,11,12

This is helpful but with all SSID's disabled the STATISTICS window still shows the 2.4GHz and 5GHz connections disabled, but the STATUS window shows a green online indicator, along with the transmitted power for 2.4GHz, 5GHz Low, & 5GHz high. The heat generated is one of my main concerns for longevity. Speaking with the tech support was useless. They just wanted to send another Gateway. I have software version 1.2103.00.033B. Setting the power to 12%helps compared to higher power settings, but still generates excessive heat resulting in reduced life of the Gateway device.
DavyK
Roaming Rookie
Hace 3 años
Has anyone seen major differences in speed of wifi vs. Lan port on the Nokia router?

I am trying to connect to my own router. Before doing so I get 500MBs on wifi on a phone and a laptop wifi.

But when take the lan port to the same laptop Im only getting 150-200MBs. Have tried two other laptops (all less than 6 mths old) and an intel 1GB desktop device.

I called support and they say its a "known issue" they are working on in the area. Been the same issue for over 5mths and not something they are working on from the looks of things.

I've tried both lan ports and several cables and shielded cables too. Wondering if the device gives priority to wifi over lan? I haven't tried disabling Wifi yet as described here but I have less than 5 Wifi devices connected so far and wanted to go wired to several
FrostBite
Newbie Caller
Hace 3 años
Using the T-Mobile Home Internet 5G Arcadyan KVD21, you can turn off wifi. Only way I know to do this is from using curl.exe, then importing settings from a file you create. I've done this via Windows 11 PowerShell. This can be complicated for some folks to do. I'd suggest an Internet search for the exact syntax and such you'd need to figure out. You'll need to know about tokens, admin, password, network name, etc. to pass with curl.exe to disable. You'll find sample scripts you can use as templates to help figure out.