Forum Discussion
No se puede actualizar el dispositivo en este momento
When I try to add a schedule for a mobile device in the tmobile internet app I receive the error "Unable to update the device at this time". I get this error for both Samsung Galaxy and Google Pixel devices. I have tried reinstalling the app and restarting the home internet gateway. When will this be fixed?
@seth.winkelmann, I have the same issue with the TMO HI app and was wondering when the issue will be fixed.
Same issue here. Need a fix asap.
Yes, same here as well!
Same issue, any fix yet?
I'm having this same issue and I need it fixed asap
We are also unable to disable or configure schedules on new devices. On my iphone the pink slider just turns back on. On my husbands android it gives him the "unable to update" error message.
Same here, but will let me manage a couple devices like an Xbox & my camera system but nothing else.... get the same message.
Has there been any progress on this issue? This feature would be very helpful
The most common reason of this problem is "not having enough storage". If your mobile does not have enough space to download the update then you will see this problem.
So make some space and then try.
