Forum Discussion
Vizio Tv Connection Issues with Home Internet
I'm planning to call T-mobile and approach this situation this week as soon as I have time. I've been dealing with this same issue for two months. Vizio TVs continually disconnect from the Internet. It is not the Vizio TVs ;obviously! ..that is just laughable. Rarely they will reconnect after continuously trying. Their mesh units are already infamous for problems across the US. I have had nothing but issues since I've gotten T-Mobile Internet. They told me I had 5G deep red status in my area as well, but clearly do not. I wanted T-mobile to work so bad that I bought a $400 antenna to boost the signal of my router. I have yet to install that, but I am weary that that will have any impact on the Vizio TV connection issues. Logically it shouldn't. If T-mobile doesn't own up to their problems and give back (in a meaningful way) for almost 3 months of repeated technical issues & time spent trying to resolve with their team and their third-party team, I'm going to have to go with someone else. Id just have to give up on them. It's sad because I have been a loyal advocate for T-mobile for a number of years now. They have risen through the ranks to almost Verizon status. They would've been there if they got the Internet right from the jump. Clearly, they are having major issues with it and that's fine for anything new but if you're not gonna own up to it and you're not gonna give back to the customers in a meaningful way , you just dropped status back down to all of these random garbage companies. Have integrity and I will stay. We shall see.
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