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Chicky's avatar
Chicky
Newbie Caller
Hace 3 años

Why is it impossible to get my printer to connect to the WIFI.

First, had to call customer service to get the Gateway to connect to the WIFI.  Then, paid my tech guy to come and get the laptop on it,.. My older Brother printer, which had no problem with Cox unt...
  • syaoran's avatar
    Hace 3 años

    The issue is more than likely the encryption with the Brother.  It more than likely needs to connect to the 2.4GHz WiFi band with WPA encryption.  Once that is done, you might need to rerun your printer setup in Windows to be able to print to it wirelessly again.  

    The same more than likely applies to the Epson as well.  I don't have T-Mobile Home Internet though so walking you through that might be best done by someone who does.