Forum Discussion
windows crashing
I have an older Windows 10 Home laptop that I have been using on my TMobile 5G Gateway for almost a year now. About 2 weeks ago I started having windows blue screen crashes, so i went through many p...
I agree with copz1998 that updating your wireless card driver would be the first thing to do. You can find out the make/model of your wireless card from the device manager of Windows and go the Wifi card manufacturer site to download the latest driver (your laptop manufacturer may have already stopped supporting your device).
However, the fact that this problem only started to occur recently suggested that something else more likely caused the problem. Did you change the Wifi configurations in the gateway or reset the gateway shortly before the problem started to occur? I wonder if your old laptop is only WPA capable but your gateway is set to WPA2/WPA3 for Wifi authentication.
The suggestion above to change to WPA/WPA2 authentication from the default WPA2/3 fixed my issue. I have Windows 10 running on a desktop and laptop that can't upgrade to Windows 11. Obviously, this means the hardware is completely different. Both would crash every time I tried to connect. Now I'm golden. Thanks for the suggestion!
