Forum Discussion

ssen2's avatar
ssen2
Network Novice
Hace 2 años

International call failing

I am trying to call India from my phone. I have T-mobile's Magenta plan. I don't have the unlimited international plan and really don't want that plan.

+91-xxxxx-yyyyy

According to their documentation, this should work, but it keeps failing. Any ideas why?

 

Gracias

  • syaoran's avatar
    syaoran
    Transmission Titan

    Do you have international calling enabled on your account?  You might want to check and make sure by calling Customer Care at 611 or by DM'ing T-Mobile on Facebook or Twitter.  One of the most common mistakes when dialing is, if the city or state code has a 0 as the first number of a two digit code.  You omit the 0.  As an example, +61-7 instead of +61-07.