Forum Discussion

Jayvee85's avatar
Jayvee85
Newbie Caller
Hace 10 meses

Cargos internacionales

Why am I charged for retrieving voicemail when I didn't make the call internationally.. I see several international call at 25 cents each for dialing 1 2 3 to retrieve voicemail when I did not initia...
  • Jayvee85's avatar
    Hace 10 meses

    Thank you drneecomb, however I might not have made it clear that I didn't make a call, however, I actually found the answer in the T-Mobile support page regarding voicemail. 

    If your phone is on when you get an Incoming call, even if you don't answer it and it goes to voicemail, the call is charged one minute for the call coming into the phone. (No hay ningún cargo si tu teléfono está apagado).

    Si el teléfono está apagado y recibe mensajes de voz entrantes, al encenderlo en roaming internacional, la llamada se cobra un minuto por el mensaje de voz que llega al teléfono. In a nutshell, international roaming charges are UNAVOIDABLE even if you have an international call block on your account. Currently I know no way to disable the voicemail function from an account level, I have checked