Forum Discussion
International Roaming in India
I am a TMO customer for last 10 months. I do substantial amount of international travel. I am currently in India and I took a Consumer Global Plus plan that gives you unlimited voice and 15 Gb of...
Indore is a city where T-Mobile's coverage map shows 3G or better service. Having said that, T-Mobile probably needs to have a team of engineers just to keep track of roaming issues in India. It probably has something to do with the fact that each carrier in India operates something like 21 separate networks, almost one for each state. There seems to be an almost constant litany of complaints about roaming in India. Just search this forum for "India" and you'll see what I mean.
Well, I wouldn't blame you. The only time T-Mobile's international roaming failed me was once in Singapore, when an undersea landslide cut some submarine cables and all carriers were temporarily affected. Of course, I've never been to India. However, my experience with AT&T's customer service was that it was even harder to get past the script-reading robot to someone who could actually talk like a human, than with T-Mobile. I think the difference was that once I got there, someone actually solved the problem and got back with me in a week to make sure it was working. That's where T-Mobile falls down.
