Forum Discussion
cant get replacement
I bought a new Tmobile branded 5g hotspot and it quit working after a month. I called and got a ticket but there is no resolution to when they will send a replacement. all I get is "it is in process...
sooo, its been 2 weeks, 14h on the phone, still no resolution. They requested I send the unit back for repair, it will be 4-6 weeks. they say there is nothing more they can do for me so I went to verizon and got a hotspot in an hour. f%ck you Tmobile, you are dead to me!!!! i'll happily spend my 300/month somewhere who actually gives me service.
