Forum Discussion
How to connect my andraoid phone to 2.4 GHz Wi-Fi of T-Moblie Gateway?
I am using a T-Mobile Gateway as my home Wi-Fi network instead of a regular router. Recently, I tried to connect a smart device (a Wi-Fi dimmer switch) to the network using the Smart Life app. However, this device only supports 2.4 GHz Wi-Fi, not 5 GHz. I understand that the T-Mobile Gateway is a dual-band and supports both 2.4 GHz and 5 GHz frequencies, but I cannot find an option to select either of these frequencies exclusively. The auto-connection feature sometimes shows 5G and sometimes shows 2.4G/5G but never displays 2.4G alone (please refer to the attached screenshot). When I attempt to set up the device via the Smart Life app on my smartphone, it always displays the message "Your mobile phone is connected to 5 GHz Wi-Fi. If the device does not support 5 GHz Wi-Fi, please change to 2.4 GHz Wi-Fi" even though the connection of my andriod phone was showing 2.4G/5G. How can I connect to the 2.4 GHz Wi-Fi instead of the 5 GHz Wi-Fi in this case?
ziliwang wrote:
Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it?
Even though you lowered the transmission mode of the 2.4GHz band, it is still sharing the same WiFi broadcast name as the 5GHz band.
Two separate options:
- Rename the SSID1 name, so it doesn’t share the same broadcast name as the 5GHz band, or ...
- Select SSID2, enable it, and name it differently from the 5GHz band. This will create an additional accessible 2.4GHz band. You may have to lower the transmission and/or encryption protocols for SSID2.
Tonwli, Thank you very much for your patient guidance. Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it?
ziliwang wrote:
Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it?
Even though you lowered the transmission mode of the 2.4GHz band, it is still sharing the same WiFi broadcast name as the 5GHz band.
Two separate options:
- Rename the SSID1 name, so it doesn’t share the same broadcast name as the 5GHz band, or ...
- Select SSID2, enable it, and name it differently from the 5GHz band. This will create an additional accessible 2.4GHz band. You may have to lower the transmission and/or encryption protocols for SSID2.
This work! Thank you very very much!!!! Have a nice day.
tomwil wrote:
ziliwang wrote:
Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it?
Even though you lowered the transmission mode of the 2.4GHz band, it is still sharing the same WiFi broadcast name as the 5GHz band.
Two separate options:
- Rename the SSID1 name, so it doesn’t share the same broadcast name as the 5GHz band, or ...
- Select SSID2, enable it, and name it differently from the 5GHz band. This will create an additional accessible 2.4GHz band. You may have to lower the transmission and/or encryption protocols for SSID2.
Dear Tomwil, Is there a simple way to temporarily disable the 5GHz signal without modifying the name of the Wi-Fi network for 2.4GHz, and only keep the 2.4GHz signal? This is because I want to set up a device that only supports 2.4GHz through a mobile phone, but then revert the network back to its original 5GHz/2.4GHz state after the device is set up. Thank you in advance for your kind reply.
