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im getting an error code reg09 what do i do
im getting an error code reg09 what do i do
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
- tmo_marissaConnection Curator
Awesome to hear! Thank you for the update!
- Marissa
- towens169Newbie Caller
I think so I haven't gotten the red phone icon in the top left of the screen
in some time now.
- tmo_marissaConnection Curator
Hola @towens169‌! How is everything going? Were you able to get your E911 address sorted out and say farewell to that error message?
- Marissa
- tmo_chrisSpectrum Specialist
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
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