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towens169's avatar
towens169
Newbie Caller
Hace 8 años

im getting an error code reg09 what do i do

im getting an error code reg09 what do i do

  • Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.

  • I think so I haven't gotten the red phone icon in the top left of the screen

    in some time now.

  • tmo_marissa's avatar
    tmo_marissa
    Connection Curator

    Hola @towens169‌!  How is everything going?  Were you able to get your E911 address sorted out and say farewell to that error message?

    - Marissa

  • tmo_chris's avatar
    tmo_chris
    Spectrum Specialist

    Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.